Privacy Policy

At OlyndrosEclipse, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social casino entertainment platform.

1. Information We Collect

1.1 Personal Information

When you use our platform, we may collect the following personal information:

• Name and contact information (email address)
• Age verification information (to ensure 18+ compliance)
• Account credentials (username, password)
• Communication preferences
• Information you provide when contacting customer support

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information:

• IP address and geographical location
• Browser type and version
• Device information (type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookie data (see our Cookie Policy)

1.3 Gaming Activity

• Games played and gaming session duration
• Virtual currency balance and transactions (no real money involved)
• Platform interactions and preferences
• Social features usage (leaderboards, achievements)

2. How We Use Your Information

We use the collected information for the following purposes:

• Platform Operation: To provide, maintain, and improve our services
• Age Verification: To ensure compliance with 18+ requirements
• Account Management: To create and manage your user account
• Communication: To respond to inquiries and send important updates
• Platform Security: To detect and prevent fraud, abuse, and technical issues
• Analytics: To understand how users interact with the platform and improve user experience
• Legal Compliance: To comply with legal obligations and enforce our Terms
• Responsible Gaming: To support responsible gaming initiatives and player protection

3. How We Share Your Information

3.1 We Do NOT Sell Your Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 We May Share Information With:

• Service Providers: Third-party vendors who help operate our platform (hosting, analytics, customer support)
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

5. Your Privacy Rights

Under GDPR and New Zealand Privacy Act 2020, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (Right to be Forgotten)
• Data Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for data processing at any time

To Exercise Your Rights:

Email: support@olyndroseclipse.com
Subject: Privacy Rights Request

We will respond to your request within 30 days as required by law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security audits and updates
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please review our Cookie Policy.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our platform is strictly for users aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we discover that we have collected information from someone under 18, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

OlyndrosEclipse Ltd.
Email: support@olyndroseclipse.com
Contact Form

13. Data Protection Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority:

New Zealand Privacy Commissioner:
Website: privacy.org.nz
Phone: 0800 803 909

14. Responsible Gaming and Privacy

We may use your gaming activity data to identify patterns that may indicate problematic gaming behavior. This information is used solely to promote responsible gaming and player wellbeing, in accordance with our commitment to player protection.